Working from HOME
- Make sure that your printer is switched on and connected to the device that you are using – normally a computer, laptop or Chromebook. – try printing off something else e.g. a picture or document, spreadsheet etc from another programme – if this does not work then the problem will likely be either your computer or printer.
- Check that the paper is in correctly inserted and that you have enough ink – some printers contain more than 1 ink cartridge and if one is empty then the printer will not print.
- Check that you have sufficient paper (should be A4) and that it is in the printer correctly.
- Check to see if you are given any error codes or messages – this may tell you what is wrong and allow you to correct it
If you still cannot print off the certificate after following these steps then talk to your teacher (the one that is running this course).
Working In the School – either using a school computer or your laptop (Chromebook)
- Make sure that you are connected to a printer before you login to your Online Health & Safety Course
- Make sure that your printer is switched on and connected to the device that you are using – normally a computer, laptop or Chromebook. – try printing off something else e.g. a picture or document, spreadsheet etc from another programme – if this does not work then the problem will likely be either your computer or printer.
- Check that the paper is in correctly inserted and that you have enough ink – some printers contain more than 1 ink cartridge and if one is empty then the printer will not print.
- Check that you have sufficient paper (should be A4) and that it is in the printer correctly.
- Check to see if you are given any error codes or messages – this may tell you what is wrong and allow you to correct it
- Check to see that the Chromebook can be connected to a printer
If you still cannot print off the certificate after following these steps then either contact you Computing teacher or your guidance teacher ?