Help

General information




What do I need before starting?

You will need the following items to do the Health and safety course:

  • Headphones or some way to listen to sound,
  • Access to a printer,
  • Microsoft Office or equivalent software.

Why is this course important for me?

By completing this short course you will have gained knowledge about Health and Safety in the Workplace and be more aware of the potential hazards in the workplace prior to you going out on your work experience placement.

Can I do the units in any order?

The units must be completed in order 1 – 4.

How long will it take me to complete?

4 – 6 hours


Issues registering / logging in


Login link

You can login here: https://workplacementsafety.education

Press “login” or “resume form where you left off” (if you are still logged in).

Set or re-set my password

You can set or re-set your password here: https://workplacementsafety.education/login-register/

Please note: accounts will not be fully registered until your group leader has registered you, and then a password is set up (from the link on the registration email).

I have given my name to the teacher but not recieved any log in instructions

See topic “I can’t find my registration email” on this page.

I can’t find my registration email

Check your email inbox for a registration email. If you can’t see a registration email, please check your junk / spam / other inboxes.

Gmail missing registration emails
In Gmail, Emails might skip your inbox if they were accidentally archived, deleted, or marked as spam. Follow these steps to search all your emails, including those that aren’t in your inbox:

1. On your computer, open Gmail.
2. In the search box, click the Down arrow Down Arrow.
3. Click the All Mail drop down, then select Mail & Spam & Trash.
4. Enter some information that’s in the missing email: the words “Work Experience” can be used for this.
5. At the bottom of the box, click Search Search.

[Information from: https://support.google.com/mail/answer/7015314?co=GENIE.Platform%3DDesktop&hl=en]

Outlook missing registration emails
If you find a message that isn’t junk, drag it back to the Inbox or any folder. You can also mark the item as not junk by doing the following:

  1. Click Junk Email
  2. Right-click > Junk > not Junk

[Information from: https://support.office.com/en-us/article/overview-of-the-junk-email-filter-5ae3ea8e-cf41-4fa0-b02a-3b96e21de089]

Hotmail missing registration emails
If you find a message that isn’t junk, drag it back to the Inbox or any folder. You can also mark the item as not junk by doing the following:

  1. Click Junk Email
  2. Right-click > mark as not spam.

You can also mark emails so they don’t go into junk in the future by:

  1. Click the settings gear icon at the top right of Outlook.com.
  2. Click View all Outlook settings at the bottom of the pop-out menu.
  3. Go to Email Junk email.
  4. Type WordPress workplacementsafety.education into the text box in the Safe senders and domains area.
  5. Click Add.
  6. Click Save at the top of the page.

[Information from: https://www.lifewire.com/hotmail-junk-versus-important-mail-1174252]

If you still can’t find the email contact technical support by clicking the chat icon in the bottom right corner of any page on this website.

 

 

I can’t remember / lost my password

You can set up a password (or a new password) by going to https://workplacementsafety.education/login-register/ , then selecting “Set or re-set your password here”at the bottom of the page.

Unable to login – what’s my username?

You can login with your username or email address. Your username is your SQA number, and a registration email will also be sent with your details in it, you can save it for later. The easiest way to log in will probably be with your email address. Your details are also available on your profile page.


Project leader information – add news groups / group leaders / students and Analytics


Add a new group leader and create and assign them to a new group [Project Leader task]

1. Enroll the group leader

  • Add new user (User > Add new)
    • Username (FirstName_LastName, ie John_Doe)
    • Email address
    • First Name
    • Last name
    • Role = Group Leader (this is important!)
  • An automatic email will be sent out from the system to the email address of the group leader. They can then complete registration by clicking on the link on the email, to set up a password.
    • The username is in the email (keep the email safe, in case it’s needed later), or the email address can also be used to login (instead of username).
    • If the registration email goes into the junk box, mark is as not being junk (see other FAQ topic for help with emails that go into junk boxes, and how to stop this happening). In Outlook desktop software, you can right-click > Junk > Never Block Sender.
  • You can check the user has been registered on the system by going to “Users” and then using the search box or filter

2. Create the group

  • Groups (LearnDash LMS) > Add new
  • In the title box, add the group name in this format: [HighSchoolName]_[YearOfEnrollment],ie…
    • ObanHighSchool_2019
    • CullodenAcademy_2019
    • GrantownGrammarSchool_2019

3. Assign the group to the course

  • Under “Group Courses” heading, select “Work Experience Health & Safety Awareness” (the only course available) and assign the group to the course by pressing the arrow pointing right [fig 1]

Fig. 1

 

4. Assign the group leader to the course

  • This is the group leader you added in step 1.
  • Highlight the group leader and press the arrow right to assign them to the group (same as step 3, above).
  • Ignore the section “Group Users” (users will be added via CSV upload method).
  • Press “publish” to save.
    • Note: You may need t press this twice as WordPress asks if you’d like to double check your settings sometimes.

5. Find out the group ID

  • Go to “Groups” and take note of the ID of the new group you just added [fig. 2]. The group number is on the far right column.
  • Save this number, you will need it for adding the students  (the number will be added into the CSV file, and will tell the system what group to add the students to).
  • To add students to the group, follow the next FAQ topic “Enroll groups of students”.

Group ID
Fig . 2

Enroll groups of students [Project Leader task]

1. Find out the number of the group that the students will be added to

  • As per the FAQ topic above, you can find out the group number by going to “groups” [fig. 1]
    • The group name is on the first column.
    • The group ID is on the last column.

fig. 1

2. Download and open the sample CSV spreadsheet in Excel.

  • You can download the file here: student_enrollment CSV spreadsheet
  • Please note: you might find it easier to view the CSV file with columns set to auto fit width (see fig 1):
    • Highlight all the cells by pressing Ctrl + A (or selecting them).
    • Then press “format” > “AutoFit Column Width”

Fig. 2

3. Add student details to the spreadsheet [fig. 3]

  • Col 1: SQA number as username
  • Col 2: Email address
  • Col 3:Password field is left blank (users will be prompted to create a secret password when they complete registration).
  • Col 4: First name
  • Col 5: Last name
  • Col 6: Add the Group ID (from task 1) into the learndash_group_users_xxx column and rows below it.

Example (screenshot of Microsoft Excel):

fig. 3

4. Upload CSV file, to add students [fig. 4]

  • CSV spreadsheet file is uploaded to WordPress by going to Tools > Import users by CSV
  • Default role = subscriber (tick box) – this gives student level permissions (this is important!)
  • Send mail… with credentials and other data (tick box)
  • The settings should be correct, but make sure the two boxes above are ticked, you can see the settings below [fig. 4]

fig. 4

 

An email will then automatically be sent to the new students that have been enrolled, and they will have been enrolled to the correct school group (with corresponding group leader who has already been assigned).

  • You can check the users have been enrolled, and to the correct group by going to “Users”and”Groups”
    • You can search in the search bar, or by using the filters.
  • They will have been sent an email similar to the one below, and need to complete registration by setting the account up with a password [fig. 5]

fig. 5

LMS Analytics

Student progress and completion analytics

You can access the student analytics by going to:

Dashboard > Course Analytics

You can see the following tabs in your Course Analytics:

fig. 1

 

  • Course Report
    • Graph of learner activity
    • Percentage of users who have completed the course
    • Filter the course report by group
    • Information about learners enrolled on the course
    • Click on “details” for more detailed information on a specific student
  • User report
    • List of enrolled users, filterable by group
    • Click on “details” for more detailed information on a specific student
  • Tin Can Report
    • Filter for searching all groups, activity (attempted / completed), and date range.

 

A bit more information for the geeky types:

  • Your LMS (Learning Management System) plugin is called “Learn Dash”, hence why the Groups are called “LearnDash Groups”
  • Your LRS (Learning Record Store) plugin is called “Tin Canny”, hence why the Course Analytics is called “Tin Canny LearnDash Reporting”. This plugin lets the WordPress database talk to Learn Dash, and effectively turns it into a fully functioning LMS.

Google Analytics

Login information for Google Analytics is available on the dashboard of all Project Leader users.


Navigating the course


Switch between the course dashboard and front-end

You can switch between the course dashboard and front-end by clicking the drop-down home button (with course name) in the top left

 

Click the button to keep switching between the dashboard and front-end.

 


Technical issues


I can’t print off the completion certificate

Working from HOME

  • Make sure that your printer is switched on and connected to the device that you are using – normally a computer, laptop or Chromebook. – try printing off something else e.g. a picture or document, spreadsheet etc from another programme – if this does not work then the problem will likely be either your computer or printer.
  • Check that the paper is in correctly inserted and that you have enough ink – some printers contain more than 1 ink cartridge and if one is empty then the printer will not print.
  • Check that you have sufficient paper (should be A4) and that it is in the printer correctly.
  • Check to see if you are given any error codes or messages – this may tell you what is wrong and allow you to correct it

If you still cannot print off the certificate after following these steps then talk to your teacher (the one that is running this course).

Working In the School – either using a school computer or your laptop (Chromebook)

  • Make sure that you are connected to a printer before you login to your Online Health & Safety Course
  • Make sure that your printer is switched on and connected to the device that you are using – normally a computer, laptop or Chromebook. – try printing off something else e.g. a picture or document, spreadsheet etc from another programme – if this does not work then the problem will likely be either your computer or printer.
  • Check that the paper is in correctly inserted and that you have enough ink – some printers contain more than 1 ink cartridge and if one is empty then the printer will not print.
  • Check that you have sufficient paper (should be A4) and that it is in the printer correctly.
  • Check to see if you are given any error codes or messages – this may tell you what is wrong and allow you to correct it
  • Check to see that the Chromebook can be connected to a printer

 

If you still cannot print off the certificate after following these steps then either contact you Computing teacher or your guidance teacher ?

I cannot pass the questions to let me proceed to the next step

Talk to your teacher (the one that is running this course).

There is a fault on the site – how do I report it?

If you are having technical difficulties with the course you can press the “website support” button (bottom right) to send a message to support.


Who to contact


Technical questions or issues

If you are having technical difficulties with the course you can press the “website support” button (bottom right) to send a message to support.

 

Questions about course content

If you have general questions about the course you can email Marcus Mennie.